Lodge the claim via the website or at our 24 hour Call Centre and intimate your claim.

The maximum claim amount is the sum insured which is given in case of Total Loss and Theft/Snatch cases.

If the cost on the repair of an accidental vehicle is more than 50% of vehicle's current market value, it is likely that such vehicle will be declared as Total Loss as it is uneconomical to get the vehicle repaired.

The insurance policy is a contract between Insured and the Insurer, as soon as any change is brought in any details of the Insured or the item insured it had to be informed to the Insurer therefore, when vehicle is sold out to any person, even a family member, the policy becomes void and the new owner cannot take claim from the Insurance Company.

Yes, you should always tell your insurance company about any incident involving the insured even if no Claim is needed.

Registration of vehicle is necessary and pre-requisite for entertaining claim. If you have not registered your vehicle, the claim department will not settle the workshop bill and payment will have to be made by yourself. You can get reimbursement of your claim amount from Insurance Company after getting your vehicle registered and providing all the necessary documents that includes claim form, invoices, copy of driving license, copy of registration book, copy of CNIC of Insured, or any other relevant document as and may require by the Insurance Company.

No. Claims that are incurred during the currency of the policy period shall be entertained.

If you declare the purpose of use before commencement of Insurance and agreed on terms and conditions of the Company, otherwise rent vehicles are not covered under the scope of Private Vehicle Insurance.

You need to lodge the claim with details of the insurance of the third party at whose fault the incident occurred. If the claim is charged to the third party or his insurer then your policy will not influence your No Claims discount.

If the policy is comprehensive insurance your vehicle as well as third party damage will be taken care of by us, subject to production of insurance policy and details of the third party claim.